Submit Dispute

What if there’s an error on my background report?

If you’d like to dispute all or part of your report, you can reach us through any of the following channels:

1. By phone: (772) 460-9893

Let the representative know you’d like to open a dispute, and they’ll walk you through the information needed to get started.

2. By email: orders@accudataholdings.com

Please include:

• A copy of your government-issued ID and the full name shown on the report
• A description of what you believe is inaccurate, along with any supporting documents
• A phone number where we can reach you

3. By fax: (800) 521-1905 — ATTN: Disputes – {your name}

Please include:

• A copy of your government-issued ID and the full name shown on the report
• A description of what you believe is inaccurate, along with any supporting documents
• A phone number where we can reach you

4. By mail:

AccuData Holdings LLC.
1010 S Federal Hwy, Suite 1400
Hallandale Beach, FL 33009

Please include:

• A copy of your government-issued ID and the full name shown on the report
• A description of what you believe is inaccurate, along with any supporting documents
• A phone number where we can reach you

What happens after I submit a dispute?

Once we receive your request, AccuData Holdings LLC. will review the materials you’ve provided and formally open a reinvestigation.

Both you and the party that requested the background check will be notified that the dispute is underway. Along with that notice, you’ll receive a copy of the original report, a Summary of Your Rights under the FCRA, and information on Remedying the Effects of Identity Theft.

Our disputes team will then investigate the items in question and determine whether the original information was accurate or whether the report needs to be corrected.

When the process wraps up, you and the requesting party will receive a written explanation of the outcome along with a copy of the finalized report.

How long does the process take?

Per the Fair Credit Reporting Act (15 U.S. Code § 1681), all disputes must be resolved within 30 days.

(This window may be extended by up to 15 additional days if new information is submitted after the reinvestigation has already been opened.)

That said, AccuData Holdings LLC. always works to resolve disputes as quickly as possible.